Recent Why SERVPRO Posts

Document Restoration: What You Need To Know

4/24/2024 (Permalink)

Whether its a book, certificate, photograph, contract or any other type of document, SERVPRO of Moore has the equipment and expertise to restore it!

When your home or business experiences damage due to water, fire, or perhaps mold, valued documents may seem lost. Luckily, at SERVPRO® of Moore we offer document restoration services that help salvage your valued items. 

What Exactly IS Document Restoration?

 Document restoration involves methods such as vacuum freeze drying, gamma irradiation, certified destruction/incineration, cleaning, and deodorization that aim to restore damaged documents such as certificates, photographs or any other valuable file.

How Its Done:

  • Vacuum Freeze Drying: This process involves freezing and drying an item containing moisture with various vacuums and pressures to achieve sublimation.
  • Gamma Irradiation: Used for cleaning/disinfecting, and decontaminating documents by emitting high-energy photons from the isotope force Cobalt 60 to produce ionization, killing organisms that have affected the product.
  • Certified Destruction/Incineration: When you or your facility have documents that are no longer needed our certified technicians can dispose of them properly.
  • Cleaning: Each document is hand cleaned front and back, removing dirt, soot, or any other contaminants. 
  • Deodorization: Achieved by removing the odor causing agent then cleaning the document with various methods such as scrubbing, power-washing, sanitizing, ultrasonic immersion, or whatever else necessary. After the document has been cleaned off, we apply a deodorizer to the affected surfaces.

Our Process:

  • Inventory: All documents will be inventoried at the location of the loss prior to packaging.
  • Packaging: Documents will then be packaged/boxed accordingly
  • Cold Storage: Documents will be frozen to prevent further damage.
  • Shipping: Documents will be shipped to the SERVPRO corporate office for vacuum freeze drying.
  • Receipt: Upon receipt of documents they will be placed either in cold storage until ready to be processed through the Vacuum Freeze Drying Chamber or processed immediately.

Why Choose SERVPRO?

As a leader in the restoration industry, SERVPRO of Moore knows that timely mitigation is the key to reducing severity and recovering damaged items. Without proper handling, valuable files and irreplaceable documents could be lost forever. Our technicians are trained to use the most advanced technology for document drying and recovery along with proper HIPPA Master Certification to protect your information and keep it confidential. 

If you experience damage to valuable documents, you can trust SERVPRO of Moore to help make it “Like it never even happened.”

SERVPRO® Contents Management & Pack-Out Services

4/24/2023 (Permalink)

SERVPRO® Contents Management & Pack-Out Services

SERVPRO® Of Moore provides contents storage and pack out for your property’s items while it undergoes our restoration services! The restoration process can take some time and leave certain items open to further damage while we administer our services. After damage has occurred to your property, the restoration process can seem challenging and there are many things to consider. Our contents storage and pack out services can assist in removing valuable items, household goods, furniture, and other personal possessions out of danger and in the safety of a controlled environment. While we are able to restore your property back to a state of normalcy over time, the risk posed to valuables still exists as we do our work. SERVPRO® Of Moore is happy to extend this service to our restoration clients. While we believe these services will provide customers with a lot of relief, we understand how these services may not be familiar with them. We would like to go over our pack-out and contents management services to showcase how they can help you!

What is Contents Storage? Contents storage and pack-out services can be utilized after your property has received damage from numerous events. Whether your property has experienced damage caused by fire, water, mold, or natural disasters, our technicians can assist you in returning your property back to a state of normalcy! While we administer our restoration services, some contents may need to be packed up and placed in a safe, controlled environment. That is exactly what our contents storage service does, it allows us to ensure your items are safe from further damages. With these pack-out services, we can help protect the following items:

  • Draperies, clothing, linens, and other textiles
  • Leather items
  • Furniture
  • Electronics
  • Important paper documents
  • Artwork

These items can be easily damaged by events such as increased moisture at your property. Some of them may fall victim to mold colonies if an outbreak is present. Whether the item is one of the materials listed above or not, we can assist. We understand how certain heirlooms or items can hold sentimental value and we want to help preserve that memory with our contents storage. Why is Contents Storage So Important?Imagine your home or property after a flood or fire damages are sustained. The likelihood of you comfortably returning to your property in a short period of time is unlikely. These damages are extensive and can uproot your entire life and force you into a temporary location for days, weeks, or even months depending on the damage. While the restoration and remediation processes are being administered, there are times of absence. If your property is damaged with water, the damages can linger while the dry-out process occurs and could possibly affect other materials. In cases of fire damage, smoke damage can pose a threat to unaffected materials as well. Our pack-out and contents storage allow for that possibility to be removed. We place your items in our safe, controlled facility to help prevent unaffected items from being damaged. We can also place lightly damaged items in our contents storage as well to prevent further deterioration of the item.Pack-Out & Contents Storage Our pack-out services mean we will assist in the packing process of your property. These services are tailored to assist you in protecting items that escaped damage after the initial damages. First, we take a detailed inventory of the items that we will be storing in our contents storage and stored in our controlled facility. You can rest assured in knowing that your items are safely kept in a controller environment. SERVPRO® Of Moore provides restoration services for water damage, fire damage, and mold remediation. Our goal with this added service of pack-out and contents storage is to help provide you relief when you need it the most. You shouldn’t have to worry about unaffected items at your property getting damaged after the event, an unfortunate reality in certain cases. 

Benefits Of Hiring A Water Damage Restoration Company

3/28/2023 (Permalink)

The SERVPRO® of Moore Commercial Large Loss Division is composed of our best of the best in restoration.

Water Damage Restoration is a process that helps to return your home or business to its preloss state. This includes cleaning up and sanitizing the affected area. It also involves restoring structural stability and repairing water damaged materials.

Water damage restoration is usually not something that a homeowner can perform on their own. Unless you have the right equipment and tools, you could end up putting yourself and your property at risk. Using SERVPRO of Moore will ensure that all areas are cleaned and restored to a state of health. In addition, you may be able to avoid mold if you have an effective drying plan in place.

Mold growth is a problem that can occur in homes with standing water. Bacteria can thrive in damp areas, and people and pets may become sick. When you have a leak, it is a good idea to have it taken care of as soon as possible. SERVPRO of Moore can use ozone generators to kill off existing mold spores and disinfect the affected areas.

A good water damage restoration service will be able to identify any hidden problems. For example, a stain on the top of your home could indicate a leaky roof or faulty plumbing. To minimize further damage, you may want to install additional ventilation in the affected areas. You can also install paints that are water-resistant.

SERVPRO of Moore will likely need to remove any building materials that are not salvageable, as they can contribute to future problems. During the restoration process, we may also use antimicrobials to prevent the growth of bacteria.

Performing a water restoration project requires extensive knowledge of construction. You should also be aware of your insurance coverage. Some homeowners’ insurance policies do not cover the costs of a water restoration project. But, a proper assessment will be able to help you decide if you need to file a claim.

Another benefit of having SERVPRO of Moore  is that they will be able to identify and eliminate any hidden moisture problems that can harm you and your property. They can also repair and replace any damaged materials, as well as disinfecting the affected areas.

Having a proper water restoration plan in place will prevent you from dealing with the same issue again. Once you have a proper plan in place, you will be able to dry out your property quickly. Depending on the amount of water involved, you may be able to remove some items yourself.

Standard Homeowners Insurance Coverage

3/7/2023 (Permalink)

homeowners insurance policy

A standard homeowners insurance policy provides coverage to repair or replace your home and its contents in the event of damage. That usually includes damage resulting from fire, smoke, theft or vandalism, or damage caused by a weather event such as lightning, wind, or hail. Other covered damage could come from external forces like a falling tree.

That coverage includes your heating and cooling systems, along with kitchen appliances, furniture, clothing, and other possessions. Coverage for outbuildings on your property, such as a garage, barn, or shed, along with outdoor grills or fireplaces, swing sets, walls, or fences is also included. A swimming pool or other recreational equipment may also be covered, but those higher-risk items may require additional liability coverage.

In addition, you’re typically covered for living expenses if you need to find alternate lodging while your home is rebuilt. Liability coverage is typically included as well. That means you’ll be reimbursed for medical expenses and legal fees if people that are not living in your home are injured on your property.

SERVPRO of Moore understand the details of your policy, and how much coverage you can expect in the event of a claim. Some lenders only require sufficient homeowners insurance coverage to pay off your mortgage, but in most cases that will not be nearly enough to rebuild your home and replace everything in it.

It’s also important to consider that rebuilding costs may increase. Improvements or additions to made to your home, increased labor or material costs, and changes to zoning requirements might require more coverage.

For all these reasons, you may want to consider a replacement cost homeowners insurance policy rather than an actual cash value policy. The former provides coverage to make repairs or replace your home and its contents at current costs. A cash value policy factors in depreciation due to age, wear and tear, and other factors.

As an example, let’s say a falling tree damages your roof, which was last replaced 10 years ago. A replacement cost policy will pay to replace the roof at today’s cost for labor and materials. An actual cash value policy will deduct 10 years of depreciation. The same logic applies to your furnace, washing machine, and other possessions. Replacement cost is more expensive, but industry experts say it is worth the added cost.

“Know the difference between an actual cash value policy and a replacement cost policy,” says Lynne McChristian of the Insurance Information Institute (III), “The former pays the depreciated cost, so you get less at claim time. With replacement cost, you may pay 10 to15% more for coverage, yet you get much more when you file a claim.”

To estimate how much homeowners insurance coverage you need, multiply the square footage of the home by the local building costs per square foot in your area. For example, if your home is 2,200 square feet and local building costs average $80 per square foot, the cost to rebuild your home would be about $176,000. A local insurance agent should be able to help determine costs in your area. You’ll calculate costs the same way for any outbuildings.

Next, take an inventory of all your possessions with an estimated value. Take photos or videos to provide a visual record. Make a note of where and when you purchased things on your inventory, especially big-ticket items. This will not only provide a record, it will also help determine how much coverage you need, and what items might require additional coverage.

According to the III, most homeowners insurance policies typically cover your belongings at a rate of about 50% to 70% of what your home is insured for. Meaning that if your home is insured for $400,000, you can expect to be reimbursed for somewhere around $200,000 to $280,000 for your furniture, clothing, and other possessions. If your inventory determines that isn’t sufficient for your needs, consider additional coverage.

Crime Scene Clean Up Services

1/26/2023 (Permalink)

A crime scene zoned off for SERVPRO Bio Hazard crew

Crime scene cleanup isn't something anyone wants to think about and hopefully never experiences.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Moore is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. If a crime scene clean up or suicide clean up is needed, Our team will be discreet and work with you on your needs. Currently, we work with several local police departments for their crime scene clean ups and bio-hazard needs. SERVPRO of Moore understands that when tragedy happens, it is unexpected and the goal is t o get you back in your home as quickly as you are ready. 

Hurricane Tips

1/24/2023 (Permalink)

waves crashing on the sidewalk

You may ask why SERVPRO®? SERVPRO® of Moore is not only large enough to handle the needed commercial losses, but also handles storm work from hurricanes to flooding across the states. SERVPRO® of Moore always will make sure you are up to date with the weather and tips on what you need to be prepared for certain events that may or may not take place. Our team will strive to travel when needed to support other locations and will always make sure we take care of as many of customers as we can during the tragic event that has taken place. Make sure you are following your local SERVPRO® of Moore to stay up to date on community events and weather alerts to stay prepared and ready. 

Affordable Payment Options Today

1/7/2022 (Permalink)

If you need financing, we've got options.

At SERVPRO® of Denton, we know we show up after a major unexpected event in your life. We also know that insurance doesn’t always cover a high deductible and sometimes may not cover a loss at all. However, the process of mitigation, repair, and restoration must continue. That’s why it’s important to have financing options available to you in your time of need. The financing process is straightforward, easy, and most of all quick! Here are some quick facts to help you make the right decision for your home:

  • Check rates in less than 2 minutes
  • Fixed monthly payments
  • Loans typically funded in 1-5 days
  • No prepayment penalties
  • Zero equity required
  • Fixed rates and terms

We have affordable payment options for any home improvement project!

APPLY NOW:

https://app.gethearth.com/partners/SERVPRO-of-denton/julio/apply

or

CONTACT HEARTH DIRECTLY:

What Makes Us Experts

12/20/2021 (Permalink)

We don’t call our SERVPRO of Moore restoration professionals things like “specialists” and “experts” for nothing. And they certainly don’t get to be that way overnight.

So what exactly does go into training the experts who time and time again uphold our promises of being faster to any disaster and making your restoration project look "Like it never even happened."

The Certifications

The Institute of Inspection Cleaning and Restoration Certification: The IICRC sets the bar for the entire cleaning and restoration industries, and it’s our priority to not only meet but exceed those standards. Our specialists take to heart the IICRC’s best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and more.

Employee Certification Training: Our program is designed for SERVPRO Franchise employees. It includes SERVPRO crew training and additional training in fire and water restoration and carpet and upholstery cleaning.

The Training House

The true foundation of our Franchise training is a 15-day hands-on program at our SERVPRO Corporate Training Facility. 

Here, team members get to work in the Training House, a model home where they can apply what they’ve learned in cleaning and restoration in simulated real-life situations. Taught by certified instructors, the course ensures our SERVPRO specialists are indeed experts who can handle anything because they’ve seen everything.

You can learn more about the Training House on our SERVPRO YouTube page.

e-Learning and Continued Education

Even after joining one of our Franchise teams, SERVPRO experts have plenty of resources to keep them at the forefront of new technologies or processes in the industry. 

Our library web-based training courses sharpen the skills and expertise of all our specialists. And SERVPRO of Moore even offers credit and noncredit courses for insurance agents, insurance adjusters, real estate adjusters and franchise staff, to improve their skills in emergency mitigation.

Courses include: 

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Contact Our Team

If you’re ever facing a restoration emergency, find peace of mind with SERVPRO of Moore. Call us at (405) 289-9401 or request help online.

Cleaning the Mess You Can't See

12/20/2021 (Permalink)

You take pride in your home or commercial property, and work hard to keep it safe, clean, and comfortable. But what about the messes that might be hidden to the untrained eye; things like dirt and dust beneath the surface, or mold that can create foul odors and deteriorate the condition of your property?

That’s where SERVPRO of Moore comes into play. We’re not just experts in restoration, but in cleaning and mold removal as well. Take a look at a few ways our experts can help you maintain a cleaner home, be it with a visit from our team or just a few pointers you can use around the house.

Carpet and Upholstery Cleaning

Our team attacks dirt and dust beneath the surface of your carpeting or upholstery with top-of-the-line equipment and industry leading expertise. The difference a clean carpet, or clean upholstery, can make in your home is noticeable. If you think the color in your carpet is beginning to fade, give us a call to bring your home back to life!

Air Duct Cleaning

For homeowners, “cleaning the air ducts” is a chore that often goes forgotten. As the old saying goes, “out of sight, out of mind.” But keeping your air ducts clean is vitally important for a number of reasons. Not only can it keep dust and other allergens from spreading throughout your home, but it can improve the heating and cooling efficiency of your home if air is flowing through clean ducts.

Remember to regularly run a feather duster along your ducts, and to change your air filters as often as is necessary; most homes need a change every 90 days, but some homes with pets can require a change as often as once every 30 days.

Odor Removal

Most cleaning services can’t top SERVPRO’s expertise in effectively deodorizing your home. Our residential cleaning services can rid your home of unwanted odors coming from sources you might not even be able to see.

Properly Prepare for Seasonal Travel

12/17/2021 (Permalink)

If you will be traveling this holiday season, SERVPRO of Moore recommends to leave the heat on in your home, set to a temperature no lower than 55 degrees Fahrenheit. This will ensure a warm enough temperature inside to help prevent freezing pipes. But what about the trip itself? When you hear the phrase “emergency kit,” do you think of a first aid kit? A collection of supplies nestled in a closet somewhere, just in case they are needed? What about an emergency kit for your vehicle? Do you have one? Do you know what to put in one, should you decide to make one?

The NSC (National Safety Council) recommends including:

  • Nonperishable, high-energy foods
  • Drinking water
  • Reflective vest in case you need to walk to get help
  • Car cell phone charger
  • Jumper cables
  • Fire extinguisher
  • Duct tape
  • Rain poncho
  • Compass
  • Flashlight with extra batteries
  • Cold weather items: snow brush, shovel, windshield washer fluid, warm clothing, cat litter for traction • A properly inflated spare tire, wheel wrench, and tripod jack
  • A Tool kit and/or multipurpose utility tool
  • Reflective triangles and brightly colored cloth to make your vehicle more visible
  • First aid kit with gauze, tape, bandages, antibiotic ointment, aspirin, a blanket, non-latex gloves, scissors, hydrocortisone, thermometer, tweezers, and instant cold compress

Do consider what you might need and assess what you should add or remove, depending on your destination, weather conditions, or the duration of your trip. You should check your emergency kit at least every six months, and restock items that you use or that have expired.

Why You Need Professional Cleaning After Fire Damage

11/8/2021 (Permalink)

Restoration and cleanup from even the smallest fire is no simple chore, which is why our experts are trained to make it "Like it never even happened."

After a fire happens, the first thing you want to do is get your household back to normal as soon as possible. It’s tempting to think small fires have little impact and can easily be cleaned up or restored. 

However, it’s necessary to understand that even the smallest fires can have the worst impact. Not only that, but fire restoration and cleanup is nothing like weekly household chores. It takes a lot of time, effort, equipment, training and knowledge to be able to safely clean your house after fire damage. 

This is why it’s crucial to call a professional cleaning service after a fire has damaged your home. Yes, there may be some things you can do on your own to mitigate the damage but it’s always best to phone a professional first so you don’t put your household at more risk.

After a fire happens, there is a lot more damage than meets the eye. Your house may have water damage as well from firefighters putting out the fire, which can lead to mold and other health hazards. Fire damage also almost always means there will be smoke and soot damage, which can have long-term effects on your health if not resolved properly.

Smoke and soot can settle in your home in the most unlikely of places and leave a lot of items within your property unsalvageable. If not cleaned immediately, they can even cause more damage, sometimes permanently. Burned debris can release harsh chemicals damaging your lungs and if ash comes into contact with your skin, it can irritate you.

Some of these health effects may not even show up immediately but can take a few months or years to make a difference if your house isn’t cleaned properly.

Ultimately, attempting to clean your house after a fire on your own exposes yourself to danger, especially if you don’t have the right attire or equipment. The common vacuum cleaner won’t filter out small particles but instead blow them into the air where they can be breathed in, and store-bought odor eliminators may only work temporarily and smoke will probably return.

Luckily, you don’t have to go through this cleaning process alone. Professional cleaning services like SERVPRO® of Moore want to put you and your household’s safety first, and we have the means to do so.

We have smoke deodorizers that actually target the smoke and soot to specifically eliminate them from hidden places. We are trained to do this, and we have the time and resources to help you properly clean and restore your property.

Our goal is to assess the damage, secure the building from other elements and people, and improve your home’s air quality and ventilation so your life can get back to normal.