What our Customers say...
My nursing facility was hit by the April 19th, 2023 tornado n SERVPRO was there within 2-3 hours. I was amazed. Derrick & Summer were great to work with. They kept me updated on everything. I can’t say enough good about the company. Very professional!!
Professional, timely, responsive, and emotionally and physically invested in taking care of necessary action in times of true stress by taking positive steps forward at every given opportunity. Would highly recommend this entire staff to friends, family, and strangers alike who need a team of professionals by your side.
The service is incredible. From requesting an estimate to scheduling an appointment time to arrival time to post work completion, the experience could not have been better. The initial estimate for work was spot on. Scheduling the appointment was a breeze. As a matter of fact, the Manager came by because he didn't want me to have standing water any longer than necessary. Now THAT is Customer Service! I won't call anyone else if I need any of their services again.
Mike was very polite. They were thorough in evaluating the extent of damage, they explained what was found and the whole restoration process to me. The whole staff was very patient when addressing my questions and concerns. They responded to my calls/texts promptly. Caleb brought in and set up the equipment. Very polite. Explained what he was doing. This SERVPRO team is highly recommended!
Responded very fast. They were overly communicative in the next steps, the work was quick and everything looked better than before the water damage. Highly recommend this SERVPRO!
We will most definitely use SERVPRO of Moore for any future work we need around the house. Every person that came from SERVPRO was on time, and professional, helpful, knowledgeable, and was very thorough with explanations about the work. I would recommend them for anybody who needs help with water damage or any other restoration around the home!
Using SERVPRO has been an absolute pleasure! They had a reasonable bid and did a fantastic job. Workers and management were professional and prompt in their service and management of the project. I will definitely use them again if we have any other home repair needs!
The company was great! They came in and knew exactly what to take care of. Very knowledgeable representatives that explain what the mitigation process will be like and done.
The SERVPRO of Moore team was quick to respond, within hours of my water damage. Tre assessed the damage and had a crew on site the same day to begin removing the water and placing equipment to dry everything out and removal of damaged surfaces. So kind, professional and kept me updated every step of the way, along with direct communication with my Insurance team. This team is a class act and I highly recommend them!
SERVPRO of Moore were great! They came in and knew exactly what to take care of. Very knowledgeable representatives that explain what the mitigation process will be like and done.
when I saw that I had growth appear on a bedroom wall due to a on going leak I wasn’t sure what to do, I called SERVPRO of Moore who came out and walked me through the steps of the process and were very helpful during this situation.
The team at SERVPRO of Moore were wonderful to work with and they responded so quickly. From my initial call Derek was headed our way within the hour to start the initial workup on the amount of water damage. Debra and Crystal were extremely helpful and explained the entire process from start to finish. Highly recommend this company!
Thanks so much for your professionalism, and respectfulness. I recommend the entire staff who assisted me. Great service is hard to find, however, not impossible because I found it in SERVPRO. Keep doing business exactly how you’re operating.
My wife and I had recently moved into our new home only to find that the plumbing system was very old. A pipe burst about two weeks after we moved in, soaking our entire kitchen and leaving our nerves very frazzled. My wife found SERVPRO of Moore online and after reading about how important it is to not ignore the problem, we called right away. Your service was exemplary, from how quickly you came to our house to your removal of the water and the drying process. I give you the highest praise I can and would recommend your water damage remediation services to anyone, anytime, without hesitation. You will be the first people I call for any future leaky pipes. (We better not have any more leaky pipes!
During the time our entire house was flooded, we stayed with my parents and had to move the entire family out. My husband and I were very relieved to know our home and property was in good hands with SERVPRO of Moore. We were very satisfied with how quickly you fixed our restroom area and took care of the slight mold problem that had begun to form before it got any worse. You rushed to rescue our home on New Years Eve, and helped us incredibly. I don't even want to imagine what the damage could have been like if our neighbors hadn't called since we were out of town. When we moved back into our home, you had dried everything out, and professionally cleaned all the towels and rugs in the bathroom. It looked as good as new. Thank you so much.
When the building I manage had a flood in the basement, I thought I had a real nightmare on my hands. I called SERVPRO of Moore and they came out to extract the water immediately. They thoroughly dried the basement and surrounding areas, testing for mold and any possible contamination of other areas. They completed the project before the agreed-upon date, not to mention finishing well within the estimated price they originally provided on the contract. I couldn’t give them a higher recommendation.
Having to call a restoration company is never a great thing. However, working with SERVPRO of central OKC was great! They were quick, professional and provided excellent follow through and value. I am very thankful to have them take care of a unpleasant situation.
Trivion and hayden they did excellent work.
Derek, Calvin, summer, I have nothing bad to say of these individuals or negative this is a top notch company that really provides very professional services and the quality of work and dedication is superb. I give this company and their staff a rating of 20 stars they get the job done I would recommend them to any one who has issues that need professional services. I'm very pleased with all services that they have provided for me. I will continue to reach when needed at my facility I'm the chief Engineer of 280,00 square feet commercial property building and my upper are impress as well building management and building ownership. That being said please give them a call imdetetly for all of their services that they provide its definitely worth it.
Terry and Trivione were so nice, they explain me very clearly the problem/the process to solve the problem. They are very professional and they know what they're doing. I really recommend them.
Terry lead the team effort and response was quick and it needed to be. Handled project professionally. Very satisfied with the work.
They arrived late at night, discussed what their plan was and executed it to a tee. Great communication
On time, pleasant and professional.
Blake and his team were always polite and courteous. The garage and breakfast room were completed without a problem. The crew who installed the laminate floor did an exceptional job. It looks better than before!
We had a bio-hazard situation here at our condo property and requested assistance. The technicians were all excellent. Prompt, professional, an efficient job and checked out with the office prior to leaving the property. This is the level of professionalism that is rare in these instances. Thanks guys.
The production team was quick, professional and thorough. Summer in the business office was so sweet and patient with us as we worked with our insurance company. I would highly recommend this company!
I want to commend SERVPRO of Moore for a job well done. They were kind, gracious hard workers and did an excellent job.
SERVPRO did a fabulous job helping us today! We had flood issues, and they came out to take care of us quickly - disinfecting everything. The technicians were very professional and thorough. It's so nice to see great service is still thriving. Thank you very much!
They did a bang up job that was done satisfactorily for a fair price. I would definitely use them again if my house ever floods again.
We had an office/warehouse cleaning that needed to be performed in a timely manner. Rebecca was project manager & responded within an hour of my request. She lined it up for Saturday & her team did an absolutely "great job". They were super nice & did a better job then I even expected. Great service & super folks, can't beat that.
The guys that came to deal with the flooding issue in our bathroom and bedroom have been great. They were very respectful and professional. We would highly recommend them again. We give them 5 stars. Thanks SERVPRO for all you did for us.
SERVPRO of Moore sanitized our offices and trucks. Great professional service, on time, and friendly people. If your business needs a good clean, give them a call!
Outstanding customer service very helpful and knowledgeable. We simply couldn't have asked for a better team to work with.
Kristian and Calvin did a very good job, very polite guys. I’m the guy who sits at the front desk that doesn’t usually hear anything that is going on upstairs; they kept me in the loop the whole process. Very impressed!!!
SERVPRO has been an amazing emergency water mitigation company to work with. Honest, customer service friendly and always reliable. I refer my customers to them as I know they will be taken care of. Rebecca and Alan are a dynamic duo.
This SERVPRO has great customer service, very knowledgeable people when assisting with a job. 10/10 recommend for all water and fire jobs, as well as reconstruction, in order to put a house back together!!!
Outstanding customer service very helpful and knowledgeable!!!
I’m a long time fire investigator, and I’ve seen the great work SERVPRO does after a devastating fire. Give them a call.
Steve (Via Facebook)
Asst. Chief (Ret)